I'm a strategic design leader with 15 years of experience in enterprise and agency B2B and B2C environments. I lead teams that are recognized for their ability to apply strategic thought to measurably improve end-to-end customer experiences. I am passionate about cultivating diverse, inclusive, cross-functional relationships to drive organizational alignment and to establish shared understanding.
I possess a natural tendency to think and work across disciplines to draw connections and inspire innovation that drives business and customer value. This means my team takes a holistic approach to our work. We gather business requirements and conduct a robust research & discovery cycle to develop an understanding of users and the market. From there, we form and articulate a vision and architect information to ensure coherency and clarity. The output is a compelling design strategy that is translated into portfolio-level, agile roadmaps in collaboration with engineering and product.