CVS Health is a Fortune 4 company that services 110+ million customers, primarily based in the United States. Their portfolio includes retail storefront, pharmacy, healthcare, health insurance and loyalty which represents 50+ lines of business. In 2019, they embarked on a strategic pivot to become a leader in providing healthcare.
Service Design Workshops
A centralized identity and integrated account experience enables meaningful, connected experiences. By providing one identity, one account our products:
Bring together dozens of departments, technologies, and experiences to center on the customer thereby providing a fully integrated experience.
To find & manage personal information is a fragmented and confusing experience.
10+ accounts with
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