Bio

The design sensibility I bring to my work was refined during a Master in Fine Arts program at SUNY New Paltz and while running art galleries in and around New York City.

Today, I serve as a product design lead for two scrum teams at Epiq Global to produce a business intelligence dashboard with interactive data visualizations. Any day you'll find me digesting and presenting data that spans 30 years to elucidate the story of financials as it relates to eDiscovery within the legal industry. Prior to this position, I was a Senior UX Designer and UI Developer at Mount Holyoke College, where I was responsible for improvements to over 130 digital experiences in both open source and proprietary softwares like Drupal, Wordpress, and SharePoint.

Over the years, I’ve had the opportunity to work on many complex digital enterprise services with cross-functional teams as well as mentor numerous computer science students. In these roles, I apply my love for product strategy, information architecture, user experience design, content strategy, and interpersonal communication.

Education

  • Mount Holyoke College, Massachusetts
    Data Visualization (Graduate-level)
    2018
  • Marlboro Graduate School, Vermont
    Web development, User experience design, Project management, HCI
    2010-2011
  • MFA Studio Art, SUNY New Paltz, New York
    History of art 1890-present, Design, Studio
    2004-2006
  • BA, The Evergreen State College, Washington
    Humanities, East / West Psychology, Anthropology, Art
    1995-1999

Expertise

Skills

  • User experience research and design
  • Design thinking and pattern building
  • Information architecture
  • User interface development
  • Data visualization
  • Storytelling
  • Interpersonal cross-discipline communication
  • Organization / attention to detail

Design Tools

  • Sketch / Invision
  • Omnigraffle
  • Adobe Illustrator / Photoshop
  • Pattern library / atomic design
  • Framer

Build and Code

  • HTML5
  • CSS3 / SAAS
  • Javascript / React

UX Research

  • Heuristic and competitive evaluation
  • Spec the project ecosystem
  • Personas / user discovery
  • User workflow / journey mapping
  • Survey design
  • Metrics analysis (Google 360 / Siteimprove)
  • Card sorting / treemap testing
  • User testing (question and task based)

Recent Experience

  • Senior Product Designer

    Epiq Global | August 2018 - Present

    Serve as a product design lead for two scrum teams to produce a business intelligence dashboard with interactive data visualizations. Digest and present data that spans 30 years to elucidate the story of financials as it relates to eDisovery within the legal industry.

    • Conduct product research to understand the use cases both within (B2B) and outside the company (B2C). Techniques include moderated interviews, card sort exercises, talk-aloud prototyping, surveys, and company-wide persona development.
    • Setup a searchable user research repository so our product team can search for insights and opportunities across multiple research projects.
    • Establish design ops for the company to centralize our design assets and capitalize design efforts.
    • Work closely with the product manager, business analyst and development managers to drive the design of products that our users love.
    • Prioritize efficiencies within feature enhancements to address our users’ needs and improve their daily workflow.
  • Senior UX Designer and UI Developer

    Mount Holyoke College | April 2017 - August 2018

    In a nutshell, I provide UI (user interface) design, UX (user experience) research for enterprise software applications that are used internally by faculty, staff, students and alumnae.

    On any given day you'll find me leading a cross-functional team, pitching product enhancements, designing prototypes with Adobe CS / Invision, testing users with tools like Google forms, Loop11 and UserTesting, versioning with GitHub, and implementing with HTML, CSS / SAAS, & Javascript. I think of web application design in terms of modular patterns and frequent the methodologies established by Ethan Marcotte and Brad Frost.

    • Evaluated over 133 enterprise-level software products to determine which ones did not meet the needs of our customer and crafted a strategic plan to re-design three within the first year.
    • Enhanced / overhauled the UI and IA for three major mission-critical digital products in under 1.5 years.
    • Received the Trailblazer Award in recognition of my ability to creatively collaborate and meet a challenge head-on as I advance the College’s mission.
    • Passionate about advocating for user needs across dozens of enterprise-level digital service products.
    • Effectively strategize with leadership and cross-functional teams to architect the experience of our mobile friendly digital products while solving challenging design problems.
    • Delivered a consistent high-quality user experience and standards compliance through the application of user interviews, testing, personas, user journeys, prototyping, content strategy, intuitive navigation, and compelling visual design.
    • Managed five junior developers
  • Creative Director | Product Designer

    Artisan Web and Print | 2010 - 2017

    For this boutique agency, I provided creative brand and digital product consulting for companies across numerous industries.

    • Confident in gathering requirements and user needs to craft innovative, lasting solutions.
    • Responsible for lean UX design and research process, visual design, information architecture, intuitive navigation, and user-interface development.
    • Managed a small product team from idea to deploy while consistently staying within budget.
    • Led the digital and print project life-cycle including intake, execution, and sprints to build products.
    • Cultivated long-term, positive client relationships.
    • Launched an all-inclusive, subscription-based maintenance and monitoring solution for client products to encourage retention and sustain long-term, regular income.
  • Marketing Director

    Scott Jacobson Gallery | NYC | 2008-2010

    Within this role, I crafted high profile marketing campaigns and visual designs to further the acquisition and placement of museum quality studio art.

    • Led all aspects of marketing including photoshoots, exhibition catalog print design, international advertising campaigns, and website design.
    • Worked closely with our sales team and management to design exclusive parties.
    • Facilitated museum acquisitions and assisted with the curation of exhibitions.

Connect with me

I'm currently open to speaking engagements, collaborative exchange, and select, highly creative freelance projects. Please reach out and say hi.